Privacy Policy
At Ellishewlett.com, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our site, you agree to the practices described below. If you have any questions or concerns about our privacy practices, please contact us at customersupportline@ellishewlett.com.
1. Information We Collect
When you interact with our website, we collect certain personal and non-personal information to help us provide the best possible shopping experience. The types of information we collect include:
- Personal Information: When you make a purchase, create an account, or contact us for support, we may collect personal information such as your name, email address, billing and shipping address, payment information, and phone number.
- Non-Personal Information: We automatically collect certain information about your visit to our website, including your IP address, browser type, device information, and browsing behavior (such as pages viewed and links clicked). This data helps us understand how visitors use our site and improve its functionality.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information. This helps us personalize your shopping experience, remember your preferences, and analyze site performance. For more details, please refer to our Cookies Policy.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including payment processing, shipping, and providing order status updates.
- Customer Support: If you contact us for assistance, we use your information to respond to your inquiries and resolve any issues.
- Improving Our Website: We analyze non-personal information, such as site usage data, to understand how visitors interact with our website and improve its functionality, design, and user experience.
- Personalization: We use cookies and tracking technologies to personalize your experience on our site. This includes remembering your preferences, providing tailored product recommendations, and displaying relevant advertisements.
- Marketing Communications: If you subscribe to our newsletter or opt in to receive promotional emails, we may use your email address to send you updates about new products, special offers, or other marketing communications. You can opt out of these communications at any time by clicking the “unsubscribe” link in the email or by contacting us at customersupportline@ellishewlett.com.
3. Sharing Your Information
We value your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:
- Service Providers: We may share your personal information with third-party service providers who assist us with order processing, payment processing, shipping, customer support, and other business operations. These service providers are required to protect your information and use it only for the purposes of providing services to us.
- Legal Requirements: We may disclose your personal information if required by law, such as in response to a court order, subpoena, or government request. We may also disclose your information if we believe it is necessary to protect our rights, enforce our Terms of Service, or prevent fraud or illegal activity.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. If such a transfer occurs, we will ensure that your information remains protected in accordance with this Privacy Policy.
4. How We Protect Your Information
At Ellishewlett.com, we take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, use, disclosure, or destruction. These measures include:
- Encryption: We use secure encryption technology (SSL) to protect your personal and payment information during transmission. This ensures that sensitive data is protected while being transferred over the internet.
- Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their job functions. We require our employees and service providers to follow strict confidentiality and security standards.
- Regular Monitoring: We regularly review our security practices and systems to ensure that your information remains safe. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Update: You can access and update your personal information by logging into your account or contacting us at customersupportline@ellishewlett.com. We encourage you to keep your information accurate and up to date.
- Deletion: You may request the deletion of your personal information by contacting us at the email provided. Please note that we may retain certain information as required by law or for legitimate business purposes (such as fulfilling pending orders or resolving disputes).
- Marketing Preferences: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or by contacting us at customersupportline@ellishewlett.com. Even if you opt out of marketing emails, we may still send you non-promotional messages related to your orders or account.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.
6. Children’s Privacy
Ellishewlett.com is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at customersupportline@ellishewlett.com, and we will take steps to delete the information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at customersupportline@ellishewlett.com. We are committed to addressing your concerns and ensuring that your privacy is respected.
Thank you for trusting Ellishewlett.com with your personal information. We value your business and are committed to protecting your privacy.