Welcome to Ellishewlett.com, your trusted source for high-quality fire pits and grills. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you have any questions, feel free to contact us at customersupportline@ellishewlett.com.

1. Acceptance of Terms

By using Ellishewlett.com, you agree to comply with and be legally bound by these Terms and Conditions, which govern your use of our website and services. If you do not agree to these terms, you should not access or use our website.

2. Product Information and Availability

• Accuracy of Information: We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to correct any inaccuracies, update product information, or modify prices without prior notice.
• Product Availability: Our products, including fire pits and grills, are subject to availability. We do our best to keep inventory updated, but in rare cases, a product may be out of stock after you place an order. If this occurs, we will notify you promptly and offer an alternative product or a full refund.

3. Orders and Payments

• Order Confirmation: Once you place an order, you will receive an email confirming the details of your purchase. This email serves as your receipt but does not constitute acceptance of your order. We reserve the right to cancel any order for any reason, such as fraud prevention or payment issues.
• Payment Methods: We accept major credit cards, debit cards, and other online payment methods listed at checkout. All payments are processed securely through our trusted payment gateway provider.
• Pricing: All prices on our website are listed in the applicable currency and include applicable taxes, unless stated otherwise. Shipping costs will be calculated at checkout and are not included in the listed product price.
• Cancellation of Orders: You may cancel an order before it has been shipped by contacting us at customersupportline@ellishewlett.com. Once an order has been shipped, our return policy will apply.

4. Shipping and Delivery

• Delivery Times: We aim to process and ship orders within 1-3 business days. Delivery times vary depending on the shipping method selected at checkout and your location. We will provide you with a tracking number once your order has been shipped.
• Shipping Costs: Shipping costs are calculated based on the destination, weight, and size of the package. The total shipping cost will be displayed at checkout.
• International Shipping: We offer international shipping to select countries. Please note that international customers are responsible for any customs duties, taxes, and fees that may apply.

5. Returns and Exchanges

Please refer to our Return and Exchange Policy for detailed information on returning or exchanging a product. If you are unsatisfied with your purchase, you may return it within 30 days of delivery, provided the item is unused and in its original packaging.

6. Intellectual Property

All content on Ellishewlett.com, including product designs, images, logos, text, and graphics, is the intellectual property of Ellishewlett.com and is protected by copyright, trademark, and other applicable laws. You may not use, reproduce, distribute, or exploit any content from our website without our express written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Ellishewlett.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses resulting from your use of our website or products.

8. User Responsibilities

• Account Information: If you create an account on Ellishewlett.com, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.
• Prohibited Activities: You agree not to use our website for any illegal or unauthorized purposes, including but not limited to hacking, spamming, or violating any laws or regulations.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the country or state in which Ellishewlett.com is based. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in that location.

10. Changes to Terms and Conditions

Ellishewlett.com reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and the revised terms will take effect immediately upon posting. Your continued use of our website after any changes signifies your acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at customersupportline@ellishewlett.com. We are here to assist you and ensure that you have a positive shopping experience.

Thank you for choosing Ellishewlett.com for your fire pit and grill needs. We are committed to providing high-quality products and excellent customer service.